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Context Help

If you feel lost inside our web hosting Control Panel, the first step you should take is to press the Help button, which is present on each and every page. A popup will open. It comprises comprehensive information about all the operations that you can perform on the given page. Each pop-up window opens on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a wide selection of tutorial videos demonstrating how to use our Control Panel. They're made for those of you who would like to see how things are getting done rather than just reading articles. Thus, everyone can quickly become familiar with our web hosting Control Panel by simply watching our step-by-step tutorial video clips.

F.A.Q.

If you can't find the answer you are looking for, examine our extensive FAQ database, which covers questions asked by actual clients and offers practical solutions. We periodically "revamp" our FAQ database with new questions & answers in order to encompass all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't find the solution you need in the Frequently Asked Questions section either, you can get in touch with our excellent team of tech support engineers available 24/7 and eager to assist you with any issue. Each trouble ticket you send will be responded to in less than one hour (the average trouble ticket response time is approximately 20 mins), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 289864

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com